DriveAssist
FAQ and Supported Devices
Thank you for choosing DriveAssist from Aegis Mobility. DriveAssist has been designed to help you focus on the road, and provides many benefits to you, your family, or your employees when driving. Please review the information and FAQs below to help you understand and use DriveAssist to your full advantage. If you have additional questions, please click on the link at the right to contact us.
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DRIVEASSIST IN ACTION DriveAssist is your personal assistant behind the wheel. Once you begin driving, the DriveAssist screen will automatically display on your phone. Incoming ring and audible text and email notifications are silenced.
- Incoming calls are routed to voicemail
- Outgoing calls are not allowed except for 911 which can be dialed at anytime
- Incoming text and email are accessible when you stop driving
- The optional Passenger feature enables you to use your phone after confirming that you are a passenger in a vehicle.
- DriveAssist will automatically deactivate 90 to 120 seconds after you stop driving. The optional End of Drive feature enables you to immediately use your phone.
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DRIVEASSIST FAQs
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HOW DOES DRIVEASSIST WORK?
- DriveAssist automatically activates when you begin driving and automatically deactivates when you stop driving.
- The service uses GPS and other sensors along with algorithms based on displacement of the mobile phone, not just speed, to determine driving.
- DriveAssist silences the incoming ring and audible text and email notifications when you are driving.
- Incoming calls are routed to voicemail
- Text and email are accessible when you stop driving.
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HOW LONG DOES IT TAKE DRIVEASSIST TO ACTIVATE?
- DriveAssist automatically activates once your speed is greater than 10 mph for approximately 20 to 40 seconds.
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SOMETIMES DRIVEASSIST IS SLOW TO ACTIVATE. WHY IS THAT OCCURING?
- Weak GPS signals (e.g., when in/near parking garage, tall buildings, urban canyons) can inhibit the signal strength.
- Some phones have better GPS receivers and will activate more quickly than others.
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WHAT HAPPENS IF I AM ON A CALL AND I BEGIN DRIVING?
- As soon as DriveAssist senses you are driving, the DriveAssist screen will be displayed on your device and your call will end.
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WHAT HAPPENS IF I AM STARTING TO TEXT OR E-MAIL AND I BEGIN DRIVING?
- As soon as DriveAssist senses you are driving, the DriveAssist screen will be displayed on your device and will prevent you from continuing to type while driving.
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HOW LONG DOES IT TAKE DRIVEASSIST TO DEACTIVATE ONCE I STOP DRIVING?
- DriveAssist automatically deactivates when your speed is less than 10 mph for approximately 90 to 120 seconds.
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WHAT IS ‘END OF DRIVE’?
- 'End of Drive' is an optional feature that allows you to immediately use the phone once you reach your destination instead of waiting 90 to 120 seconds for DriveAssist to automatically deactivate.
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WHAT HAPPENS IF I PRESS END OF DRIVE WHILE DRIVING?
- DriveAssist will sense you are driving via GPS and reactivate.
- If you begin a call and DriveAssist activates, the call will end.
- If you attempt to text, e-mail, IM, etc., the DriveAssist screen will display on your device and prevent you from continuing to type while driving.
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HOW DOES DRIVEASSIST AFFECT MY BATTERY LIFE?
- DriveAssist has been designed to use multiple sensors to conserve battery life.
- Most phones that have been tested require charging once a day.
- Battery life will depend on usage so we recommend you keep an eye on power levels as you first use DriveAssist.
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If you have any additional questions or concerns, please Contact Us.
If your question is not addressed here, please click to Report an Issue
SUPPORTED DEVICES
BlackBerry
AT&T
Bold 9000
Bold 9700
Curve 8310
Curve 8900
Sprint
Tour 9630
Curve 8330
Curve 8350i
Curve 8530
T-Mobile
Bold 9700
Curve 8900
Verizon
Tour 9630
Curve 8530
Bell Mobility
Bold 9000
Bold 9700
Curve 8330
Rogers
Bold 9000
Bold 9700
Curve 8130
Curve 8900
Telus
Bold 9700
Tour 9630
For information on Android, BREW, iDEN, iPhone, Symbian, and WinMo, please contact us at
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